Shipping policy

Shipping Policy

Thank you for shopping with My Lake Vibes! We carefully prepare each order and appreciate your patience while your lake-life favorites are being processed.

Order Processing

Orders are generally processed within 3–7 business days, excluding weekends and holidays. Some apparel and personalized or made-to-order items may require additional processing time.

You will receive a confirmation email after placing your order and another email with tracking information once your package ships.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your order, delivery location, and selected shipping method.

Any available free-shipping promotions will be clearly displayed on our website or during checkout.

Estimated Delivery

After processing, standard delivery generally takes approximately 3–8 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Processing time and shipping time are separate.

Multiple Packages

Items in the same order may occasionally ship separately. When this happens, you may receive more than one tracking number. You will not be charged additional shipping fees because an order is divided into multiple packages.

Address Accuracy

Please review your shipping address carefully before completing your purchase. My Lake Vibes is not responsible for delays, lost packages, or additional costs caused by an incorrect or incomplete address provided at checkout.

Contact us as soon as possible if an address correction is needed. We cannot guarantee changes after an order has entered processing or shipped.

Lost, Delayed, or Stolen Packages

Once a package has been transferred to the shipping carrier, delivery is managed by that carrier. If tracking shows that your package is delayed, please allow a few additional business days before contacting us.

If tracking shows delivered but you cannot locate the package, please check with household members, neighbors, and the carrier. My Lake Vibes is not responsible for packages lost or stolen after the carrier confirms delivery, but we will assist you with available tracking information.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery. Include your order number and clear photographs of the item and packaging so we can review the issue.